Terms & Conditions

All contents of the shop are copyrighted by Dead Flag Studios, without being transferred to the User any rights operation recognized by the current legislation on intellectual property.

Terms & conditions

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Shipping

Orders are dispatched in 5-7 business days.
If the order has arrived us, you will receive a copy of the order to your specified email address. If you did not receive this copy, the order has not arrived with us.

Delivery times

Andorra: 2-3 business days
Spain: 5-15 business days
France: 5-15 business days
Europe: 10-25 business days
Rest of the world: 15-45 business days
*Orders can delay due to security controls on borders.

Purchase Agreement

We speak of a contract after placing the order on our online store. In confirmation we will send you an email with all order / address information as you entered it. Mistakes and errors are entirely at your risk and expense. If you still find a mistake in your order please let us know within 24 hours by e-mail.

Methods of payment

Our payment system is through WooCommerce, which guarantees a secure online payment. You can choose from wide range of payment options. After you have made your choice to pay, follow the steps on the screen.

Exchanges and returns

Dead Flag Studios just want to have satisfied customers. If you are not satisfied with your purchase, you have the right to cancel your order within 14 days after receipt of your order without reason, and 14 days to return the product. You will be credited the full order amount, including shipping. If you use your right of withdrawal, the product will with all accessories and – if reasonably possible – in its original condition and packaging to the entrepreneur be returned. To exercise this right, please contact us with the order number on shop@deadflagstudios.com (you will receive a return number). Upon receipt of the article makes Dead Flag Studios the purchase price within 14 days to you.